Privacy Policy

Who we are

Cortney North Fine Art is a company created to provide high-quality art and design products. Our website address is: https://cortneynorth.com. The best contact method is email: cortney@cortneynorth.com

How we use cookies

Cookies are used for the enhancement of the viewer’s interaction on this website and tracking traffic to this website. Cookies are small files that recognize you as a repeat user and help enhance web speed and image load time.

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. (Please see our cookie policy listed above.)

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

No information is sold, leased or rented to third-party companies from cortneynorth.com or Cortney North Fine Art.

Personal information collected for the purchase and shipping of products is used only for the purpose of selling and shipping products. Cortney North Fine Art does not provide third-party access to your information except when facilitating your own purchase of products (i.e., from information you provide to order products on this site).

Cortney North Fine Art does not have access to your credit card information. This information is collected by PayPal, ApplePay, Stripe or whichever payment collection method you choose. This information is encrypted and never given to Cortney North Fine Art.

The information collected to provide a sale for product(s) is: first and last name, mailing address, email address, telephone number, credit card number, debit card number, or any other financial information.

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

What we share with others

We share information with third parties who help us provide our orders and store services to you; i.e. PayPal, Stripe, WooCommerce, Google Analytics.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We do request information in contact forms (name, email address and comments) for customer service purposes only. We keep contact form submissions for 1 year for customer service purposes, but we do not use the information submitted through contact forms for marketing purposes.

Consent

By using this website, you give Cortney North Fine Art permission to collect information about your anonymous use of the pages on this site for the purpose of site analytics.

If you are under 18 years of age, you must not provide your name, e-mail address or any other identifying information without the consent of your parent or guardian (or as otherwise provided for by applicable law).

Any changes to the Privacy Policy will be updated on this page.